The Aromatic Outback - handmade by us ... for you. Luxury handmade soap and skincare made in Australia with unique Australian ingredients.


	Retail Terms and Conditions Disclaimer Our products are best used within twelve months of purchase. In order to optimise the shelf life of our products we strongly recommend that they are stored in a dry, cool location. Heat and moisture can have a negative affect and reduce the life span of our products. Unless a product is specifically labelled as being suitable for babies & toddlers, our products should not be used on children 2 years of age and younger. Products should only be used for the purpose with which they were intended. For example our soap is for human use only (excluding children under 2 years of age) and should not be used on pets. The Aromatic Outback and its partners, Lisa and Paul Wood-Bradley, are not liable for misuse of products or adverse reactions to our products. We provide full ingredient listings and recommend that you review those first before purchase. Skin patch testing of products is recommended if you have not used our products before. If irritation occurs discontinue use. Ordering Retail orders are to be placed via email or through our online shop. Retail orders are usually turned around in 3 to 4 working days if we have your requirements in stock. If we cannot fulfill your order immediately you will be contacted to discuss how to proceed (for example: send what is available immediately and send remainder when available). Orders will not be despatch until payment has been made in full. For orders paid for by cheque, the cheque must be cleared by the bank before your order will be despatched. Payment Payment is to be made by cheque, money order, direct deposit or via Paypal or Paymate (using a credit card). Electronic payment is to be made within 5 days of purchase. If paying by cheque or money order payment is expected to be received by us within two weeks of purchase. If no payment is received within this time frame we reserve the right to cancel the sale. Postage and Handling Postage is by Australia Post unless otherwise requested. Postage costs are: up to 500g $5.50, up to 3kg $9.60 If you require postal insurance please let us know. This will cost an additional $3.00 on top of your order. Unfortunately, we regret that we cannot be held liable for packages that go astray once they have left our hands. If you are at all concerned please ask us for postal insurance and tracking, this will involve an additional $3.00 fee on top of your order total. We take the utmost care to ensure that all orders are properly packed. However, it may still be damaged in transit and, unfortunately, we cannot be held liable in these situations. Facilities exist with Australia Post that allow for an investigation on their part into damaged parcels. Please contact us if this has occurred to you and we will provide you with the correct procedure to follow with Australia Post. Privacy Any personal information that you provide to us, by way of signing up for our newsletter or by purchasing from us, we do not on sell or give away under any circumstances unless legally required to do so. Restrictions Due to insurance restrictions we are currently we are only selling to Australia and New Zealand. We apologise for any inconvenience this may cause. Returns Due to the "personal use" nature of our products we cannot accept any returns on products because you have changed your mind or do not like the scent. We take the utmost care to describe our products as thoroughly as possible to try to minimise any confusion. If you have any questions concerning scents, please don't hesitate to ask us. In the rare instance that your order reaches you with the packaging intact but the contents damaged, please contact us within 3 days so that we may make a determination with you as to how best to rectify the situation. If in the rare instance you have received an incorrect item, please contact us immediately so that we can rectify the situation.
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Site Updated: 4 January 2009 Copyright of The Aromatic Outback. 2008-Current. All rights Reserved. Credit and our thanks go to: Banner Photography by Stephen Eastop; and Icons by http://dryicons.com Website Optimised for viewing in Firefox at screen resolution 1024x768. Website built by Internet Engineering.